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HEPA Hand Dryer FAQ

What is the life expectancy of the HEPA filter?The life of a HEPA filter depends on the environment in which the dryer is installed and the frequency of use. High usage or excessive dust/lint in the air will require more frequent replacement of the HEPA filter. As a guide, when the HEPA filter shows a buildup of lint, dust & debris or if you experience a reduced air flow, the filter should be replaced. We recommend inspecting annually.

How is the HEPA filter replaced?  With the removal of 2 screws, one can easily remove and replace the HEPA filter into its frame and then reinstall.

Can the HEPA filter be cleaned? If so, how?  No. Cleaning the HEPA Filter is not an option. You can clean the pre-filter at least twice per year to prolong the life of the filter.

How much is a replacement HEPA filter?  Manufacturer’s suggested list price is $80.

What is the warranty on the HEPA filtration system?  One year against manufacturing defects.

How do I know if my existing XLERATOR®/XLERATOReco® hand dryers can be retrofitted with a HEPA filtration system?  If your dryer has a #40102 or #40103 control or has a Serial 370656 or higher, your dryer can accept a HEPA retrofit kit.

Will my existing ThinAir hand dryers be able to be retrofitted with a HEPA filtration system?  No. If you would like to incorporate HEPA filtration into your restroom, a new ThinAir unit will need to be purchased. Retrofitting is not possible at this time.

Since XLERATOR/XLERATOReco hand dryers with a HEPA filtration system remove 99.999% of viruses from the airstream, is my hand dryer without a HEPA filtration system safe for people to use?  All dryers from Excel are a hygienic hand drying solution, but those with HEPA filtration add another level of protection.


SKU: EDI-40525 Category:

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